Holey Moley House Rules

Nothing putt rules here.

COVID-19 RULES

We pride ourselves as a COVID-safe business that operates in line with the current government mandated restrictions.

We ask our guests to comply with these regulations to ensure that everyone will have a good time. Non-compliance may result in losing your booking and being asked to leave the premises.

IDENTIFICATION

Please note, everyone will need a valid form of ID to enter the venue after:
5pm at Melbourne, Darlinghurst, Northbridge, Fortitude Valley, Newtown and Adelaide.
8pm at Charlestown, Eastland, Wintergarden, Crown, Bayside, Bakehouse Quarter, Surfers Paradise, Wollongong, Castle Towers and Carousel.
9pm at Chatswood and Maroochydore.

 

VALID FORMS OF IDENTIFICATION

NSW

We accept driver or rider licences and permits issued within Australia or any foreign country, Australian and International passports, NSW photo cards, proof of age cards and Keypass identity cards. Foreign types of ID need to be scannable documents for our Darlinghurst venue due to Kings Cross Liquor Licensing restrictions and patron scanners in place.

QLD

We accept driver or rider licences and permits issued within Australia, Australian and International passports, QLD photo cards, proof of age cards and Keypass identity cards. A foreign driver's licence may be accepted as evidence of age provided it has a photo and the licence holder's date of birth. If the licence is not written in English, the licence holder should present an international driver permit issued in the foreign country of origin (and including a photo of the licence holder and translation) with their foreign driver licence.

VIC & WA

We accept driver or rider licences and permits issued within Australia, Australian and International passports, proof of age cards and Keypass identity cards.

MINORS

We welcome minors and under 18's in our venues before a certain time, this varies per venue so please see below:

VIC

Please note that at Bayside and Eastland, we do not allow minors or under 18's in these venues after 8pm. While unaccompanied minors and under 18’s are permitted at Holey Moley Bayside and Holey Moley Eastland prior to 8pm, we request that pre-teens and younger children are accompanied by a responsible adult. Due to our liquor licence requirements, unaccompanied minors may not be allowed into licensed areas of these venues. This can sometimes include our activities and entertainment areas.

Holey Moley Crown does not allow minors or under 18's in the venue after 8pm. Unaccompanied minors are permitted entry to the venue prior to 3pm. Between 3pm and 8pm minors or under 18's MUST be accompanied by a responsible adult.

Holey Moley CBD (Little Bourke Street) does not allow minors or under 18’s in the venue after 5pm. Due to our liquor licence requirements, minors attending the venue prior to 5pm MUST be accompanied by a responsible adult.

NSW

Please note that at Castle Towers, Charlestown, Wollongong and Bakehouse Quarter, we do not allow minors or under 18's in these venues after 8pm. While unaccompanied minors and under 18’s are permitted at these venues prior to 8pm, we request that pre-teens and younger children are accompanied by a responsible adult.

At our Chatswood venue we do not allow minors or under 18's after 9pm. While unaccompanied minors and under 18’s are permitted at our Chatswood venue prior to 9pm, we request that pre-teens and younger children are accompanied by a responsible adult.

At our Newtown venue we do not allow minors or under 18’s after 5pm. Due to our liquor licence requirements, we have a strict policy that all minors or under 18s must be accompanied by a responsible adult at all times.

At our Darlinghurst venue we do not allow minors or under 18’s after 5pm. Due to our liquor licence requirements, we have a strict policy that all minors or under 18s must be accompanied by their own responsible adult at all times.

QLD

Please note at Wintergarden and Surfers Paradise venues, we do not allow minors or under 18's in the venue after 8pm. While unaccompanied minors and under 18’s are permitted at Wintergarden and Surfers Paradise prior to 8pm, we request that pre-teens and younger children are accompanied by a responsible adult.

At our Fortitude Valley venue we do not allow minors or under 18's in the venue after 5pm. Due to liquor licence requirements we have a strict policy at Fortitude Valley that all minors or under 18’s must be accompanied by a responsible adult at all times.

At our Sunshine Coast (Maroochydore) venue we do not allow minors or under 18's in our venues after 9pm. While unaccompanied minors and under 18’s are permitted at Maroochydore prior to 9pm, we request that pre-teens and younger children are accompanied by a responsible adult.

WA

Please note at our Carousel venue we do not allow minors or under 18's in this venue after 8pm. Due to our liquor licence requirements, unaccompanied minors won’t be allowed into licensed areas at Carousel which includes the outdoor terrace and adjoining bar and seating area. While unaccompanied minors and under 18’s are permitted at Carousel until 8pm, we request that pre-teens and younger children are accompanied by a responsible adult.

At our Northbridge venue we do not allow minors or under 18's in this venue after 5pm. Due to liquor licence requirements, we have a strict policy at Northbridge that all minors or under 18’s must be accompanied by a responsible adult at all times.

SA

At our Adelaide venue we do not allow minors or under 18's in this venue after 5pm. Due to liquor licence requirements, we have a strict policy in Adelaide that all minors or under 18’s must be accompanied by a responsible adult at all times.

FAIR PLAY POLICY

A fair play policy applies for any promotion where an unlimited play component is offered. It makes sure all patrons get a fair attempt at the activities. Further details about each offer can be found on promotional material in the venue and from venue staff. Available for walk-in customers only.


The Policy:

  • Golf – 1 game guaranteed, then subject to availability (there might be a wait between games)
  • Unlimited promotions are only valid on the day of purchase.
  • All offers are subject to varying finish times - please clarify with staff at time of purchase.

Responsible Adult

A responsible adult is defined as a person who is over the age of 25 years and is:

  • a parent, step-parent or guardian of the minor
  • the minor’s spouse or de facto partner
  • for the time being, standing in as the parent of the minor.
A person standing in as the parent could include a relative such as a grandparent, aunt/uncle, or a person in charge of an organised sporting or school group.

PUTT LOOSE PROMO

When you spend $7 or more at the bar you are eligible for a free round of mini golf; this applies to food and/or drink If you are buying a round of drinks you and your mates you will all receive a free game of golf. The play policy is that 1 game of free golf can be redeemed per item purchased of $7 value or more; if you spend +$14 on an item in a single transaction you are not entitled to 2 free games.

This promo is only available at selected venues on selected days. Please check venue pages for availability and promo details.

CROWN REWARDS

Holey Moley Crown Melbourne is equipped with Crown Rewards Terminals. Points can be added to your Crown Rewards card for all purchases made in our venue at the time of purchase only, in line with Crown Rewards rules and conditions.


Pre-booked activities, including online bookings and functions, can be added to your Crown Rewards card, but this must be completed during your scheduled visit. Please make Holey Moley staff aware that you wish to complete a Crown Rewards transaction when you arrive at the venue.